Our Facilities

Pet accessible elevator for use at the back of the building.
Pets that are unable to walk or be carried into VSH Hong Kong can be transported by this elevator from the Cross Lane entrance, in a mobile transport cage. Please contact us in advance if you will require elevator transport of your pet, and we will meet you promptly at the rear entrance.

Client accessible elevator for use from the lobby of Lucky Centre
For ease of accessing the hospital from the street, there is an elevator available in the lobby of the Lucky Centre for client use. Please contact us in advance if you will require elevator assistance to enter the hospital.

VSH Hong Kong has a large, comfortable main waiting area that has been designed to put you and your pet at ease. With a dedicated quiet room for cats, we want you to be assured we have taken measures to keep your pet as stress-free as possible.

With complimentary refreshments and snacks, we want your visit to feel relaxed and pleasant. Any client who is waiting for more than 15 minutes is encouraged to check back in with the front desk, so that we may help expedite your visit and communicate any delays. To help us improve our service to you, we welcome feedback on any aspects of your visit.

Our exam rooms and visiting rooms have been designed with patient care and client comfort in mind. Our dedicated triage room allows first hand, stabilizing measures to patients who come through our emergency service. In this room, we will be able to take important and critical vital signs to measure your pet’s stability, and determine the next best course of action.

VSH has included designated comfort and visiting rooms for patients and their families. We want you to be in a relaxed, welcoming, and warm environment if the time comes to make a difficult decision regarding your pet’s care. If your family members come to visit, stable pets can be moved from the hospital ward to a visiting room for privacy and comfort.

Our spacious outpatient treatment area is specifically designed to provide treatment and immediate care for patients that will not be hospitalized overnight. Bandage changes, wound evaluation, and some extended examinations like neurologic and orthopedic exams will be performed here.

• Large common hospitalization ward for full visibility of all patients
• Intensive care unit providing oxygen and suction to all cages, with constant supervision from our medical staff
• Large dog runs with clear doors for visibility and patient comfort
• Isolation ward
• Ultrasound room
• Endoscopy room
• Dedicated rooms for our in-house CT scanner and Digital x-ray
• Dedicated ophthalmic and orthopedic operating suites for optimal sterility and infection control.

Our chemotherapy room has a state of the art, ergonomically designed evacuation hood for safe delivery and dosing of chemotherapy drugs. With this designated treatment room, patients undergoing chemotherapy will also be in a quiet, calm, and comforting area.