Customer Service Representative


Veterinary Specialty Hospital (VSH) Hong Kong is the only dedicated specialty referral

and emergency practice in Hong Kong. Our team provides specialized, expert veterinary

care for complex medical problems, only by referral from a primary veterinarian.

Providing the highest level of care and service to our valued patients and clients is of the

highest importance at VSH. We are looking for friendly and hardworking individuals to

join us.

Job Information

This position will work as part of the client care team. Responsibilities of the Customer

Service Representative includes:

  • Check-in and check-out clients
  • Handle in-person, phone-in and email inquiries, schedule appointments
  • Correspond with doctors and clinics to facilitate referrals
  • Provide administrative and clerical support


  • 1 year or above working experience in customer service or front desk or call center is

preferred. Recent Graduate will also be considered

  • Excellent telephone manner, customer service skills and a cheerful personality are


  • Fluent in spoken English and Cantonese is a must. Mandarin is a plus





急症電話: +852 2408 2588


巴士: 鄰近專科獸醫醫院的巴士站(灣仔道或普樂里站) , 以下為相關巴士路線:

  • 新世界巴士: 15, 23, 66, 101
  • 城巴: 1, 5X, 6, 10, 75, 101, 111, 115, 182, 789

灣仔港鐵站(港島線): 專科獸醫醫院距離A3出口只須5分鐘路程,當抵達A3出口,橫過出口前方馬路後左轉,沿莊士敦道一直行直至抵達灣仔道,繼續沿灣仔道前行直至抵達富邦銀行,請沿旁邊樓梯上本醫院。