Customer Service Representative
Introduction
Veterinary Specialty Hospital (VSH) Hong Kong is the only dedicated specialty referral
and emergency practice in Hong Kong. Our team provides specialized, expert veterinary
care for complex medical problems, only by referral from a primary veterinarian.
Providing the highest level of care and service to our valued patients and clients is of the
highest importance at VSH. We are looking for friendly and hardworking individuals to
join us.
Job Information
This position will work as part of the client care team. Responsibilities of the Customer
Service Representative includes:
- Check-in and check-out clients
- Handle in-person, phone-in and email inquiries, schedule appointments
- Correspond with doctors and clinics to facilitate referrals
- Provide administrative and clerical support
Requirements
- 1 year or above working experience in customer service or front desk or call center is
preferred. Recent Graduate will also be considered
- Excellent telephone manner, customer service skills and a cheerful personality are
essential
- Fluent in spoken English and Cantonese is a must. Mandarin is a plus
