+24 Hour Emergency Services

Tel: 2408 2588

Customer Service Representative


Veterinary Specialty Hospital (VSH) Hong Kong is the only dedicated specialty referral

and emergency practice in Hong Kong. Our team provides specialized, expert veterinary

care for complex medical problems, only by referral from a primary veterinarian.

Providing the highest level of care and service to our valued patients and clients is of the

highest importance at VSH. We are looking for friendly and hardworking individuals to

join us.

Job Information

This position will work as part of the client care team. Responsibilities of the Customer

Service Representative includes:

  • Check-in and check-out clients
  • Handle in-person, phone-in and email inquiries, schedule appointments
  • Correspond with doctors and clinics to facilitate referrals
  • Provide administrative and clerical support


  • 1 year or above working experience in customer service or front desk or call center is

preferred. Recent Graduate will also be considered

  • Excellent telephone manner, customer service skills and a cheerful personality are


  • Fluent in spoken English and Cantonese is a must. Mandarin is a plus

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Hong Kong Island

VSH Hong Kong
G/F - 2/F
165-171 Wan Chai Road
Wan Chai, Hong Kong


EMERGENCY TEL: +852 2408 2588


VSH Kowloon
G/F - 1/F
7 Liberty Avenue
Ho Man Tin, Kowloon


EMERGENCY TEL: +852 2408 2588